• English
    • Greek

Phone:

2102209500

Email:

info@eco-mat.gr

Office:

L.Vouliagmenis 227, Dafni

Terms and conditions

The website www.eco-mat.gr is the online store for exhibiting and the sale of its products, of the Greek company with the name “ECOMAT OE”, with its head office in Athens, Greece. Before you enter the online store and browse our website, we recommend you read through the following terms and conditions which apply specifically to the use of this online store, at the address www.eco-mat.gr.

Please make sure you agree with the following terms and conditions, as further use and browsing of the above address www.eco-mat.gr entails explicit and unreserved agreement and consent with these.

Terms

The company reserves the right to modify unilaterally or to renew the present terms and conditions of the transactions, which are made via its online store, according to its needs and merchantable morals. The company takes the obligation to inform the users for any modifications or changes, through the web page of the online shop. To clarify, any change to terms does not apply to orders you have already placed.

Information provided & Products

The company commits for the quality, the completeness and the validity of information cited at www.eco-mat.gr not only for the accurate data that are exposed but also for the services provided, by its online store, under the reservation of any technical or typographical errors that cannot be predicted, come up involuntary or by interruption of functioning of the web page by major force.

Limitation of liability

The online store of the company accepts no liability for any technical issues that may present themselves to the user when they gain access to the webpage and during the time they remain on the webpage and are related to the operation or compatibility of their own system during the use of this webpage. Furthermore, the company accepts no liability for acts or omissions of third parties and especially non-sanctioned interference from third parties to products and/or services and/or information offered via this webpage.

Copyright

All contents of the websites uploaded by the company, including text, graphics, images, photographs, services rendered, products and software, are the intellectual property of the company and they are protected by the relevant provisions of Greek, European and International Law.

User liability

The users of the www.eco-mat.gr websites accept that they will not use them and the online store of the company, for sending, publishing, sending by e-mail or otherwise transmitting any Content that is illegal, harmful, threatening, offensive, disturbing, slanderous, defamatory, vulgar, obscene, libelous, violates someone else’s privacy, is malicious, expresses racial, ethnic or other discrimination, may cause harm to minors in any way, may not be disseminated for legal reasons, C=contractual relations or management partnerships (e.g. such as inside information, property and confidential information obtained or disclosed as part of an employment relationship or covered by confidentiality agreements), infringes any patent, trademark, trade secret, copyright or other proprietary right of a third party, contains computer viruses or any other code, files or programs designed to disrupt, cause damage, destroy or interfere with the operation of any computer software or hardware, intentionally or unintentionally in breach of applicable Greek and Community legislation and its provisions, may harass third parties in any way and any content used to collect or store personal user data.

Security

The company recognizes the importance of the issue of security of Your Personal Data as well as your electronic transactions and takes all necessary measures, with the most modern and advanced methods, to ensure your maximum possible security. All information associated with your personal details and your transactions, are secure and private.

Transaction Privacy

Compliance with privacy regulations is obvious. The same basic principles that govern classic transactions apply in the case of e-commerce. All information transmitted by the user/member to the company is confidential and the company has taken all necessary measures to use it only to the extent necessary in the context of the services provided.

Personal Data Protection

During your time on the www.eco-mat.gr websites, you may be asked to fill in your personal data (first name, last name, address, e-mail address etc.), in order to execute your orders. Any personal data you declare anywhere on the pages and services of the www.eco‑mat.gr websites, are intended solely for use in your transactions, the improvement of the services rendered and to ensure the operation of the respective service, and will not be used by any third parties (with exception wherever legally necessary to the competent authorities).

Returns

If you wish to return a product because of a change of opinion, you must do so within fourteen (14) calendar days. The cost of the return to the company’s head office must be borne by the customer.

The products should be in the condition that they were received from the client, accompanied by the receipt or invoice. If the returned product has suffered damage or wear through fault of the customer or its value has been reduced by handling that was not necessary to determine the nature, characteristics and operation of the products, Ecomat will assess the value of the damage and the amount of the reduction of their value and in case Ecomat is obliged to make a refund to the customer, the corresponding amount of the loss will be deducted from the total amount of the refund. Refunds for returned products will be sent in three (3) working days.

The right to return does not apply to the supply of products that have been created according to your (the customer’s) specifications or to clearly personalized items e.g. mattress cover 162×198.

Cancellations

You may cancel your order up to one (1) calendar day after you have placed it, by e-mailing info@eco-mat.gr and mentioning your order number.

Shipping of products

The Company ships products up to the entrance (sidewalk), unless decided otherwise after prior correspondence.

Policy for replacing defective products

The company offers the potential to replace any defective product that it has delivered after the completion of the online order.

The product must not have been subjected to improper use, it must be complete and in its original packaging, which must be in perfect condition (i.e. not ripped).

Guarantees

The retail market receipt or invoice constitute the proof of purchase for our products.

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